Susan is a Senior Account Manager in the Commercial Insurance Division who manages the marketing of commercial lines new business. She joined the agency in 2015 and is currently pursuing her Bachelor of Science Degree through a partnership program with Lorain Community College and Bowling Green State University. Susan began working in the insurance industry in 1996 and has over 20 years of experience with commercial and business accounts of all sizes. She holds the Certified Insurance Service Representative (CISR) designation and is currently in the process of finishing the Certified Insurance Counselor (CIC) designation.
When Susan is not in class or studying, she enjoys the simple things in life: baking, summer concerts, hiking, walking her dog, Roxy, down the valley, and working out.